Shipping policy

• Delivery areas: We currently ship mainly within the United Kingdom (England, Scotland, Wales, Northern Ireland); international shipping availability and scope are as shown at checkout.

• Processing time: Orders are typically processed and dispatched within [1–3] business days.

• Shipping costs and times: Standard UK delivery takes approximately [2–5] business days; express options and costs are shown at checkout.

• Battery shipping note: We sell lithium-ion batteries, which are subject to dangerous-goods transport regulations and may require specific packaging and shipping methods, potentially restricting delivery to certain areas or extending delivery times.

• Order tracking: A tracking number will be provided once your order is dispatched.

• Delays and loss: If your order is delayed or not delivered, contact [efest-power@hotmail.com] within [14] days of dispatch and we will assist with investigation or replacement.